Where enquiries are lost
Admission season brings a rush of calls, walk-ins, website forms and social media messages. A late reply is often a lost admission. Staff are busy with the families in front of them, and follow-ups quietly slip.
What the admission follow-up team handles
- Responding to enquiries from calls, website forms and social media.
- Following up with each family until they decide.
- Managing admission forms and tracking their status.
- Coordinating entrance tests, schedules and communication.
- Verifying submitted documents and flagging gaps.
Visibility for management
You can see how many enquiries came in, who has been contacted and what stage each family has reached, so decisions are based on facts. Pair this with our social media and reputation work to bring more of the right families to your door.
Frequently asked questions
Do you handle website and social media enquiries too?
Yes. Our team can respond to enquiries from calls, website forms and social media, and track each one through to a decision.
Can you coordinate entrance tests?
Yes. We help schedule, communicate and coordinate entrance tests with families and your staff.
Who decides admissions?
Your school always makes the admission decisions. We handle the communication, coordination and paperwork around them.